Archives for April 2013

HP Printers Jam Issue

HP Laserjet Printers are most popular and best selling laser printers. One of the most common issue among these printers in the jamming issue. There are a slew of ways to fix the jam issue.

We are taking a typical example of HP Color LaserJet 2700 Series printers.

Jam in Tray 1

  • Remove the media from tray 1.
  • Hold the jammed sheet by both corners and pull.
  • Place the media stack in tray 1.
  • Confirm that the media guides are against the media without bending it.
  • Press OK to resume printing.

Jam in Tray 2

  • If the optional tray 3 is installed, pull it out and place it on a flat surface. If the jammed sheet is┬ávisible, remove it.
  • If the sheet is not visible, check inside the printer at the top of the tray opening. Remove any jammed┬ámedia.
  • Pull out tray 2 and place it on a flat surface.
  • If the jammed sheet is visible, remove it.