HP Printers Jam Issue

HP Laserjet Printers are most popular and best selling laser printers. One of the most common issue among these printers in the jamming issue. There are a slew of ways to fix the jam issue.

We are taking a typical example of HP Color LaserJet 2700 Series printers.

Jam in Tray 1

  • Remove the media from tray 1.
  • Hold the jammed sheet by both corners and pull.
  • Place the media stack in tray 1.
  • Confirm that the media guides are against the media without bending it.
  • Press OK to resume printing.

Jam in Tray 2

  • If the optional tray 3 is installed, pull it out and place it on a flat surface. If the jammed sheet is┬ávisible, remove it.
  • If the sheet is not visible, check inside the printer at the top of the tray opening. Remove any jammed┬ámedia.
  • Pull out tray 2 and place it on a flat surface.
  • If the jammed sheet is visible, remove it.